Zoom Videoconferencing

1. Visit our Zoom landing page at https://lclark-edu.zoom.us and click “Sign in”.   
   
2. On the Zoom login page, click on the “SSO” option.
   
   
3. Enter “lclark-edu” as the company domain and click “Continue”.
    
4. You will be taken to a webpage with our LC SSO. Enter your LC username and password. Ensure you are using your primary username, not your alias. If you are using Multi-Factor Authentication (MFA), you may be prompted to approve the login.
   
   
5. You will now be logged into Zoom on the web.
   
   

1. Open the Zoom application on your device.
2. Once Zoom is open, click on SSO.
   
   
3. Enter “lclark-edu” as the company domain and click “Continue”.
   
   
4. You will be directed to our SSO page. Here, enter your LC username and password.  Ensure you are using your username, not your alias. At this point, you may be prompted for Multi-Factor Authentication (MFA)  .
   
   
5. You  may be automatically taken back to the Zoom application or you  may be  prompted to allow the browser to open Zoom. Click “Allow”.
   
   
6. You can confirm you have successfully logged into Zoom by clicking on your profile in the top right hand side and confirming your profile picture and email address.
    

Staff and faculty will receive Zoom Pro accounts upon the first login into Zoom through SSO. Departmental accounts are able to request Zoom Pro licenses by emailing itservice@lclark.edu.

Students can request to upgrade to a Zoom pro license by submitting a request to itservice@lclark.edu. Faculty can also request Zoom pro licenses for all students in their class(es) by emailing itservice@lclark.edu.

A basic Zoom account is capable of running a meeting with up to 100 participants and 40 minutes. However, when needed, students can request a pro license for the academic year by emailing itservice@lclark.edu. Students will be provisioned Pro licenses on a rolling basis and will revert back to basic accounts on August 15th every year, with the option to re-submit a request for a Pro license.

Zoom regularly updates its application to fix bugs or add new features. It’s strongly recommended that you update to the latest version of Zoom, as Zoom updates minimum version requirements each quarter. Clients running versions below the minimums set by Zoom and IT will be prompted to download and install new updates upon launching the software to ensure LC community members have a uniform, more stable, and secure experience.

If Zoom is not auto-updating and you want to update your Zoom client, visit the Zoom Upgrade Instructions page.

You can stay up to date on updates by following Zoom’s release notes.

Zoom has a feature that helps with video quality when sharing a video. If you use many videos in your teaching, it may be beneficial to use Zoom’s built-in video player. Video files on your computer can be opened within the video player and shared with other participants.  Sharing your video using the built-in player, instead of as part of a shared screen or application, improves the quality of shared videos, and provides a smoother and more stable viewing experience for your viewers. The video player will automatically display the video full-screen and will play the video without other participants viewing the playback controls. It will also automatically check the “share sound” box in the share screen settings, so you don’t forget to share your video sound.

Zoom’s new Video Sharing feature is found in the Share Screen settings, in the Advanced tab.

If you are not sharing a video file, and are instead sharing a video hosted on another site, like Youtube, you can follow the steps below to help reduce lag:

• Check “Optimize for full-screen video clip” at the bottom of the share window.

If you hear audio echo or audio feedback during your meeting, there are 3 possible causes:

A participant has both the computer and telephone audio active

Make sure you join your meeting via a single audio source, i.e. computer audio or a phone line but not both. When a group attends a meeting, make sure only one member is providing the audio for the meeting.

There are participants with computer speakers that are too close to each other 

If another participant is too close to you, and both of you have speakers on, audio feedback will be created. This feedback can be avoided by using headphones, or by leaving computer audio on for one of the computers.

Multiple computers with active audio are in the same room

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To isolate the attendee causing the feedback problems, the host can mute all and unmute attendees one at a time. The host can also suggest for the attendee to mute themselves.

Yes! Zoom keeps track of the individuals that join a meeting and provides a participants list that can be referenced later in the meeting details.

You can view the participants of a meeting by using Zoom’s Usage meeting report.

There are a number of features and settings that can be used to ensure your Zoom classrooms are secure.

Within your meeting, the security icon is your all-in-one place to quickly find and enable security features. This feature allows a host or co-host to:

• Lock the meeting
• Enable the Waiting Room
• Remove participants
• Restrict participants’ ability to screen share, chat, rename themselves, and annotate

The Information Security and Privacy Awareness page covers the steps you should take to ensure your Zoom meeting is secure.

Only the host of the Zoom meeting, the person who is initiating the meeting, needs a license and Zoom account. Participants can connect without a license. You may already have a free “Basic” Zoom account which can be used for unlimited one-to-one meetings, to create instructional video screencasts on your computer, and for short meetings (under 40 minutes) with multiple people.