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LiveWhale Support

Quick Start

  • Ask a Question

    Need LiveWhale access? Then head to this form. Otherwise, if you have questions about the Lewis & Clark website, we want to hear from you in the form below! 

    All fields marked with asterisk (*) are required.

    text field
    required e-mail address field
    required textarea field
    text field

  • Request LiveWhale Editor Access

    Use this form to request access to edit content within the Lewis & Clark website.

    All fields marked with asterisk (*) are required.

    required text field
    required e-mail address field
    If you have a "numeric" address (e.g. lc20-0000@lclark.edu), provide that here instead of your alias address.
    required textarea field

  • Known Software Issues

    The LiveWhale CMS software runs the public website for Lewis & Clark. Like any software, there are sometimes bugs. The following are known issues that the New Media team is working on.

    Report a new issue

    Ongoing

    Image credit cannot be accessed when embedding images
    Reported: May 21, 2024
    Global News Bulletin widgets sometimes display incorrect order.
    Reported: May 17, 2023
    Google Analytics report PDFs have stopped emailing.
    Reported: April 28, 2023
    Maps on the Visit page are not loading. (temporary fix in place.)
    Reported: November 17, 2022
    Some older profiles widgets (using “default” template) are displaying poorly (and should be manually switched to “2021: profile list”).
    Reported: November 17, 2022
    Google is not displaying some pages in search
    Reported: August 31, 2022

    Fixed

    People results in search not updating (since Tuesday)
    Reported: May 17, 2024
    Go links return 404 errors
    Reported: May 15, 2024
    Events Screens sometimes return no results
    Reported: May 15, 2024
    People Results in search not updating (since March)
    Reported: April 24, 2024
    Menus cannot open and close.
    Reported: January 22, 2024
    Show 5 more... (98 total)

LiveWhale Support

Contact Us

19

Web Development is located in McAfee on the Undergraduate Campus.

email

Web Development

  • Web Development
    Lewis & Clark
    615 S. Palatine Hill Road {MSC |parent_profiles_84|}
    Portland OR 97219