Mail Services
Mail Services is here to assist students with their letter and package needs.
It is not an official U.S. Post Office, but it does provide many of the same services. This is where students come to collect their mail and packages, buy stamps and envelopes, send letters and ship packages. We offer outgoing shipping services from USPS, UPS, and FedEx.
Academic Year Schedule:
Effective starting 9/3/24:
Monday - Friday: 9:30am - 4:30pm
(Note: please contact us if you need to make arrangements to stop by outside of these hours; anytime between 8:00am - 5:00pm, Monday - Friday.)
Saturday: 11:00am - 2:00pm
We reside on the bottom floor of McAfee, right next to Human Resources.
Look for the orange doors that say Mail Services!
Call 503-768-7867 or email mailsrv@lclark.edu with questions.
| Departments, Faculty & Staff | Students |
| Name Department (important!) 615 S Palatine Hill Rd Portland, OR 97219 | Name MSC # (**not PO Box) 615 S Palatine Hill Rd Portland, OR 97219 |
**Addresses on all incoming mail should include “MSC” (Mail Stop Code) instead of “LC or PO BOX.” This will ensure that mail will come directly to Lewis & Clark College and will prevent any mail from mistakenly being sent to the downtown post office.
In most cases, yes. Refer to the email notification you received and verify if the packages show the same locker number or different locker numbers. The locker numbers will also display on the kiosk if you tap your card, so please pay attention to that. In the event packages are in different lockers, multiple doors will open when you scan you student badge at the Locker kiosk.
Please go to the Mail Services window during business hours and our team will be able to manually retrieve your package for you. Please note, our team will need to verify your student badge.
Students will have 14 days to pick up their USPS mail located in Mail Services. Please note, a reminder email will not be sent to students. Students will only receive one notification for mail pickup. If mail is not picked up after 14 days, the Mail Services team will return to sender.
Students will have 14 days to pick up accountable packages located in Mail Services. Students will receive a reminder email if a package has not been retrieved. Example reminder email below.
If a package is placed in the Lockers, the student will have 48 hours to retrieve the package. If the package is not picked up in 48 hours, the Mail Services team will remove the package from the lockers and place in Mail Services. Students will receive an initial email to retrieve their package from the lockers. Students will receive a second email reminder if the package has not been picked up. Example reminder email below. 
The package Lockers are located outside of Mail Services and are available 24/7.
USPS mail and packages located in Mail Services are available for pickup Monday – Friday from 9:30am – 4:30pm and on Saturday from 11:00am – 2:00pm.
IMPORTANT: Please wait until you receive the email notification from Mail Services or Qtrak before attempting to retrieve.
You may receive a notification from the carriers that your item has been delivered. However, once they are delivered, our team is working diligently to process the item.
Once you receive the email notification from Mail Services or Qtrak, the item will be ready for pickup.
Yes! If you receive an email from Mail Services saying you have an item to pick up, please follow the instructions in the email. It will indicate what type of mail piece you have and where to pickup.
If you are receiving a notification for letter mail, you will receive an email. Example below.
If you are receiving a notification for a package to be picked up from Mail Services, you will receive an email. Example below.
If you are receiving a notification for a package to be picked up from the Lockers, you will receive an email. Example below.
Note, the Lockers are located outside of Mail Services. Proceed to the Locker Kiosk and follow the screen prompts.